Terms of service
1. Overview
This website is operated by Time2EatItalian S.R.L., operating under the brand name Milano Munchies. Throughout the site, the terms “we,” “us,” and “our” refer to Time2EatItalian S.R.L. Milano Munchies offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These include our Refund Policy, Shipping Policy, and Privacy Policy.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
3. Billing and Payments
You agree to provide accurate contact and payment information, including your name, shipping address, and payment method. This information is securely saved and is subject to our Privacy Policy.
Changes to your account, such as billing or shipping details, must be made at least 48 hours before your subscription renewal date to ensure they are reflected in the next shipment. We are not responsible for forwarding shipments to updated addresses after this period.
For specific billing-related inquiries, please refer to our Refund Policy.
4. Your Subscription Contract
By purchasing a subscription, you acknowledge that it includes an initial and recurring payment feature, and you accept responsibility for all recurring charges until the subscription is canceled.
Your subscription will automatically renew for successive periods at the then-current subscription rate unless canceled before the renewal date. To cancel, please use the Customer Portal at https://milanomunchies.com/account. Cancellation must be completed at least 48 hours prior to your next renewal date to avoid being charged for the next period.
Right of Withdrawal
As per EU consumer protection laws, you have the right to withdraw from your subscription agreement within 14 days of your initial purchase. This right applies only to the subscription service itself and does not cover snack boxes or other perishable goods that are shipped or prepared during this period. For details, refer to our Refund Policy.
5. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
6. Modifications to the Service and Prices
Prices for our products are subject to change. For subscriptions, we will notify you in advance of any price changes, giving you the option to cancel your subscription if you do not agree with the updated pricing.
We reserve the right to modify or discontinue the Service (or any part or content thereof). For ongoing subscriptions, significant changes or discontinuations will be communicated to affected customers in advance to allow for cancellation or adjustments to their subscription.
7. Products or Services
We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
8. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions.
9. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials.
10. User Comments, Feedback, and Other Submissions
If you send creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, edit, copy, publish, or distribute them without obligation.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
12. Errors, Inaccuracies, and Omissions
We reserve the right to correct errors or inaccuracies, and to change or update information without prior notice.
13. Prohibited Uses
You are prohibited from using the site for unlawful purposes or to solicit others to perform unlawful acts. We reserve the right to terminate your use of the Service for violations.
14. Disclaimer of Warranties; Limitation of Liability
The Service and all products delivered through it are provided "as is" and "as available," without warranties or conditions of any kind.
15. Indemnification
You agree to indemnify and hold harmless Milano Munchies, its affiliates, employees, and service providers from any claim or demand.
16. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Italy, including applicable EU regulations.
17. Contact Information
For questions about these Terms of Service or other inquiries, please contact us:
- Email: time2eatitalian@gmail.com
- Phone: +39 346 797 2028
- Address: Time2EatItalian S.R.L., via Monticolo 3/A, 39052 Caldaro Sulla Strada Del Vino (BZ), Italy
- VAT Number: IT03244680215